Our Promise

At Ascona, our focus is on flexibility. In order to meet the individual needs of our customers, our approach to every project is simple; establish a strong foundation, allow for creative expression and test until perfect.

Customer Service

All of Ascona’s products are sensory tested and modified until perfect. We believe in providing our customers with variety. As a result, we deliver several sample variations allowing for greater review, testing and modification as required.

At Ascona, we provide in-house testing but our service does not end there. Our team of specialists also travels to our customers’ facility to provide on-site assistance. Ascona’s team is available from pilot production through to final production, taking care of any processing issues encountered throughout the process. Our team works with our customers to ensure that the food system we have provided delivers as promised.

Our account managers are more than just sales people; they possess valued product knowledge making them useful through a project’s lifespan. Our account managers are equipped to provide valuable suggestions on product usage and processing techniques. We work hard to ensure samples are delivered on time to customers, solving problems along the way. Our customers appreciate our hands on approach service and dedication to customer satisfaction.

Research and Development

Ascona is a technical team of biochemists, food scientists, food technologists and meat specialists. We excel in the research, development and manufacture of custom ingredient systems for commercial food producers. At our corporate office, we have an in-house test kitchen where the primary testing of our products takes place.

Our fully trained team of specialists are capable of providing complete technical support to solve all product concerns. We can solve issues surrounding processing, increasing shelf life, matching a competitor’s product and developing creative products that set industry trends.

Quality Assurance

At Ascona, the quality of ingredients and products we supply to our customers is especially important to us. Our commitment to maintaining high standards reaches beyond our local facilities. We are devoted to maintaining high standards throughout our processing. All of our raw materials are subject to a rigorous Supplier Approval Program to ensure all ingredients meet our high quality standards. We guarantee that all products supplied to Ascona meet CFIA and FDA regulations.

By complying with strict HACCP food safety standards, our manufacturing facilities are held to the highest of standards. Our products undergo rigorous quality checks at every stage of processing prior to releasing to our customers

Our microbial and allergen analyses are carried out by accredited laboratories. On site allergen and microbial swabs are performed on food-contact surfaces to verify that they are in compliance with our specifications. All test results are made available to our clients through a Certificate of Analysis.

Allergen control is a contributing factor to food recall in Canada. It is because of this risk that we execute strict regulations to prevent cross-contamination of all allergens. All allergenic products are received, produced, packaged, and stored separately.

At Ascona, it is our mission to provide safe products to all of our clients.

Connect with Us

For more information on our products and services, please email us. We’d love to hear from you.